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yes i agree too , that why i see many compliant in google map , i think the management need to do something, like improve their service or make the price more competitive
for top baker and daily product, i think the marketing and packaging is not that good for top baker , but i can see all those product at the petrol station along the highway and eco two ringgit shop, i think they are targeting for B40 while sds is target for high value customer
I went to sds nilai last sunday for the agm voucher, the customer who dine in for cafe is like 70% but customer who buy bakery product is quite high , for my opinion the sds is like a charged high price for cafe but the service is not that ok, but people like to buy the bakery product